Support
For product help, email support@fabianmeyerconsulting.com. Include your account email and a description of the issue — not document contents, full account numbers, or secrets.
Before you write
- Confirm the document type is supported (PDF/JPEG/PNG/WEBP, ≤25MB).
- Check processing status and any on-screen failure message.
- Retry failed documents after correcting unreadable scans.
- Regenerate an expired package from the Exports tab.
Account deletion
Signed-in users can delete their account and associated stored files from Account settings. Deletion removes tracked private objects first; if storage cleanup fails, the account is not removed.